We’re here to help you on your financial journey. Whether you have a question about your credit report, need help using our platform, or want to explore partnership opportunities — our team is ready to assist.
| Channel | Details | Response Time |
|---|---|---|
| Email (General) | hello@creditkaagapay.com | Within 24 hours |
| Email (Support) | support@creditkaagapay.com | Within 12 hours |
| facebook.com/creditkaagapay | Within 24 hours | |
| TikTok | @creditkaagapay | Comments monitored daily |
| YouTube | Credit Kaagapay | Comments monitored weekly |
Simply create a free account on Credit Kaagapay and follow the verification steps. You are entitled to one free CIC credit report per year under Republic Act 9510.
Yes. We comply fully with the Data Privacy Act of 2012 (RA 10173) and use bank-grade encryption to protect your data. We never sell your personal information to third parties. Read our full Privacy Policy for details.
Our AI analyzes your credit profile and financial situation to match you with loan products from SEC-registered lenders that you’re most likely to qualify for. We show you personalized rates and terms — no hidden fees, no pressure.
You can dispute errors directly through the Credit Information Corporation (CIC) portal at creditinfo.gov.ph. Our support team can also guide you through the dispute process — email us at support@creditkaagapay.com.
Are you a financial institution, lending company, or media organization interested in partnering with Credit Kaagapay? We welcome collaborations that align with our mission of financial empowerment for Filipinos. Please reach out to us at partnerships@creditkaagapay.com.
📚 New to credit? Start with our Ultimate Guide to Credit Scores in the Philippines.